I ordered my dogs medication on 3/18. They debited my acct.
for the entire amt. 219.00 the following day. It is now 3/27....no meds. I called yesterday and spoke with a woman with a very heavy accent.
She said we will send an email tracking etc. Nothing received. I asked to speak with her supervisior. Enter Allison.
Allison is obviously frustrated and has a hostile way of communicating. She said she would send an email confirmation. I asked her to call instead. I didn't hear anything either way.
Today I called my bank to dispute the charge. They called with me on the line. Immediately Allison came up with a tracking number for my package. So, almost 10 days later they are shipping my product.
I won't deal with them anymore. My dog has been without medications for several days. I did order medications from another online company this morning as well, they have a high customer rating.
So I have 500.00 floating in cyberspace and no meds. Pro Kennel is not worth the frustration.